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Baylor Scott & White Health

(3.1) - 21 Reviews

Customer Reviews

Mathew B.
★★★☆☆

Initially, I was really hopeful about my visit. I had heard positive things about the medical team and their approach to patient care. However, my experience was a bit mixed. While the doctors, especially Rachel, showed genuine concern during the consultation, I faced some frustration with the staff. There seemed to be a lack of consistent protocols when it came to scheduling, which made things feel a bit chaotic. Some of the interactions with the administrative staff felt rude and uncaring, which was disappointing. It would really enhance the experience if they could streamline their processes and improve the staff's communication skills. Overall, the medical care was solid, but the customer service definitely needs attention.

+18173292501
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1631 Lancaster Dr Ste 130, Grapevine, TX 76051

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Services Offered

Behavioral Health Services

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Stereotactic Biopsies

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Ultrasound-Guided Core Biopsies

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Cancer Care

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Cancer Screenings

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Cancer Treatment Options

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Heart And Vascular Care

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Chemotherapy

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Chiropractic Care

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