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Bay Pointe Behavioral Health

(3.6) - 22 Reviews

Customer Reviews

Sophie K.
★★☆☆☆

What surprised me during my visit was the lack of warmth in the staff’s approach. I had hoped for a supportive environment, especially since I was seeking help for my acute panic attacks. Unfortunately, the psychiatric consultation felt more clinical than comforting. While I understand the complexities surrounding mental health treatment, I left feeling more disheartened than empowered. I expected a collaborative approach with a focus on effective treatment methods, but instead, it felt like a quick assessment without the necessary follow-up. It was disappointing, considering I had read about their services. I think there’s real potential here, but they could improve significantly on how they interact with patients and develop ethical treatment plans that genuinely respond to patients' needs.

Cecil S.
★★★★★

I was pleasantly surprised by my consultation with Dr. Higgins. From the moment I stepped in, the friendly atmosphere put me at ease. Dr. Higgins was incredibly attentive and genuinely interested in my concerns. It's not every day you find someone who takes the time to really listen! The focus on both adults and adolescents shows their commitment to comprehensive care. I’m grateful for the telemedicine services they offer, making future appointments so much easier to manage. Overall, this experience exceeded my expectations and left me feeling hopeful about my mental health journey.

Tanya G.
★★☆☆☆

I left feeling quite disappointed after my recent consultation at Bay Pointe Behavioral Health. I had high hopes for addressing my anxiety issues, but my experience with Dr. Higgins felt more transactional than compassionate. The staff interaction left much to be desired; they came across as unfriendly and dismissive, which only added to my anxiety. It would really make a difference if they focused on improving their customer service skills and showed a bit more empathy. I want to feel cared for, especially when seeking help for mental health concerns.

+12814802400
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13310 Beamer Rd Ste G Ste G, Houston, TX 77089

Service Filters

Services Offered

Child, Adolescent, And Adult Psychiatry

Price: Price not available

Telemedicine Services

Price: Price not available