America'S Best Contacts & Eyeglasses

From start to finish, my experience at America's Best Contacts & Eyeglasses was fantastic! I was greeted with friendly faces and felt immediately at ease. During my comprehensive eye exam, Pricilla explained the process in a way that made everything clear and understandable. It was refreshing to have someone take the time to go over the exam terminology with me. Not only did I get a thorough checkup, but I also learned a lot about my eye health. The digital exam technology they use is pretty impressive, making the whole process quick and seamless. Plus, they have a great selection of stylish frames at affordable prices! I can't recommend this place enough if you're looking for quality eye care with a personal touch.

I couldn't believe the hassle I faced with my recent eyeglasses order. I walked in excited to finally get a new pair after trying to save up for months. However, the whole experience turned sour pretty quickly. It seemed like no one was really paying attention when I placed my order, and when I returned to pick them up, the glasses were completely wrong! They didn't match what I had chosen at all. What really frustrated me was the staff's lack of professionalism. Instead of apologizing and trying to make things right, the conversations felt rushed and dismissive. I felt like I was just another number instead of a valued customer. I only go to get new eyewear occasionally, so this experience was particularly disappointing. Looking back, I wish they had double-checked my order before finalizing it. I ended up leaving empty-handed and feeling upset. I really hope they can improve their order process and staff training, because I would hate for anyone else to go through a similar situation!