Advocate Medical Group Immediate Care Center

When I first visited Advocate Medical Group Immediate Care Center in Prairie Shores, I was hoping for a quick and friendly experience. Unfortunately, I left feeling quite disappointed. While the facility was clean and well-organized, the staff interaction left much to be desired. The nurse who attended to me, Joyce, was rather rude and didn’t seem to care much for my concerns. I’ve been to other urgent care centers where the staff were much more compassionate, so it was a letdown to not feel heard. I really think they could improve by finding a nurse who enjoys interacting with patients. Overall, I believe this place has potential with the right attitude in its staff.

Initially, I was hopeful when I visited for some visible swelling and pain that I'd had for a while. Unfortunately, my experience was disappointing. The staff seemed a bit dismissive, which made me feel overlooked and frustrated. I expected a thorough examination and genuine concern, but I felt rushed through the process. It would really help if they could improve their responsiveness to patients. I want to come back for my health needs, but I hope to see more attentive care the next time.

When I first thought of taking my kids to Advocate Medical Group Immediate Care Center, I was hopeful that we'd get the quick and efficient care we needed. Unfortunately, I left feeling quite disappointed. It seemed like there was a noticeable lack of staff available, and the wait time was longer than I had anticipated for just a simple check-up. I understand that sometimes places can get busy, but it would be great if they could update their service hours or ensure that more people are on deck during peak times, especially since parents are often in a rush when their kids aren't feeling well. All in all, I appreciate the care they offer, but I would really love to see some improvements in availability and staffing.