27 GEMS SPA AND BOUTIQUE

My favorite part of the experience was the private yoga session led by Karissa, who has a wonderful calming presence. I felt completely at ease, surrounded by soft lighting and soothing music. The mimosa package added a delightful touch of luxury to the day! After stretching and finding some zen, I treated myself to a spa treatment that was honestly heavenly. Every bit of stress just melted away during those blissful moments. The staff was friendly and made me feel right at home. I left feeling beautiful and refreshed, and can’t wait for my next visit!

I was blown away by my experience! Living in Baltimore, I've tried quite a few places for stress relief, but I must say, this one stands out. I treated myself to a one-hour massage with Anthony, and it was just what I needed after a tough week. From the moment I walked in, the atmosphere was calming, and the staff were so friendly—they really made me feel welcome. Anthony worked wonders on my back and shoulders, and I left feeling completely relaxed. If you’re looking for a great massage in Baltimore, I highly recommend this spot—it’s the perfect place to unwind!

I can honestly say my experience left me feeling disappointed. I had high hopes for a lovely makeup service—every beauty guru needs a pampering day, right? But when I arrived, the communication from the staff was just disheartening. They seemed quite disorganized and, despite my clear requests, I didn’t feel like my needs were being prioritized. What’s worse, I ended up with a look that didn't really match what I envisioned. Afterward, I tried to address my concerns and even request a refund for the service, but the process was confusing and frustrating. Just a little more professionalism and streamlined communication could go a long way in making it a welcoming atmosphere. I really came for a nice spa experience, but it felt far from fulfilling.